We want your experience at Kynect Getaway to be filled with fun and relaxation. Please click and review the following tips and let us know if you have any questions.


Check with your airline to confirm their baggage fees. Your baggage cannot weigh over 50 pounds or you will incur an additional surcharge.


The Transportation Security Administration (TSA) limits the amount of liquid you can carry onto a plane. Liquids (gels, lotions, etc.) in a carry-on bag must be three ounces or smaller and packed together in a quart-sized, clear plastic bag. Please be mindful of TSA limits. For more detailed information, visit the TSA website.


Shop around for the flights using your favorite flight search engines. We highly recommend using Google Flights.  


A valid passport with an expiration date of no less than 6 months following the conclusion of the trip is required. This must be a full passport, not a passport card – don't leave home without it!


Arrive at the airport two hours prior to your departure. This is required for international travel.


Bring a spare change of clothes in a carry-on in case your baggage gets lost.


Call your debit and credit card companies before you leave and let them know you are traveling out of the country. This will help avoid declined transactions or failed ATM withdraws.

We recommend packing the following:

Insect Repellent
Light Jackets
Long Pants
Rain Gear
Water Sandals

Prescription Medication(s)


Free Wi-Fi service is provided at the hotel. You can enable W-Fi Calling on your mobile device to make and receive calls when you are connected to Wi-Fi. Be sure to contact your wireless provider to determine international calls and data details. 

Kynect now offers international wireless service with Global Pass. 

Please sign up for Global Pass before you leave the United States. You may not be able to use the service if you don’t activate it before th trip. Add Global Pass by calling 877-743-5893.

  • Cost is $10/month per line. You’ll get 2GB of international data as well as text and calling.
  • For calls to Mexico, the local calling rate is free to landlines and mobile phones.
  • Calls back to the U.S. are free of charge.
  • Make sure international roaming is enabled on your device.
    iPhone – Settings > Cellular > Cellular Data Options > Enable Data Roaming and LTE
    Android – Settings > Connections > Mobile Networks > Roaming > International Roaming > Enable Voice and Text Roaming and Data Roaming


We’ll be sending you an invitation to download our Kynect Getaway app, which will allow you to communicate with other Kynect members who are on the trip. Download your favorite communication apps on your smartphone to be able to make Wi-Fi calls. (i.e. WhatsApp, Facebook Messaging, etc.) iPhone users will be able to text other iPhone users via iMessage while on Wi-Fi. 


Playa Mujeres does not observe Daylight Savings Time, and so it runs off Eastern Standard Time all year long. Because Daylight Savings Time occurs during our trip, in the states, Friday and Saturday will be on Central Standard Time while Sunday, Monday and Tuesday will be on Eastern Standard Time.


Nothing says vacation quite like casual wear. Casual attire and beach wear are the norm. Please be prepared with more adventurous gear for off-site activities and excursions. While you’ll be wearing shorts or swimwear in the day, you might want a light sweater or jacket in the evenings. Also, please note that some restaurants have a “Relaxed Chic” dress code. Nice shorts and sundresses are appropriate.


Mexico’s weather is warm throughout the year. Expect highs in the mid 80s and lows in the mid 70s.


We have arranged ground transportation to and from the Cancun airport and Atelier Playa Mujeres Resort. Be sure to provide your flight details during registration by October 1 so we can arrange your ground transportation in Mexico.

After you retrieve your luggage, exit the airport and bypass anyone trying to stop you with timeshare or transportation offers. Once you’re outside, look for the Amstar staff with blue tropical shirts holding a sign with the Kynect Logo. They will direct you to our private shuttles. The drive from the airport to the Atelier Playa Mujeres Resort is approximately 35 minutes. 

Local Area
Use this map to get familiar with the Grand Cayman.

Because this is an all-inclusive resort, all food and beverages at the resort are included in your trip. Additional expenses you will or may incur are:

  • Flights
  • Transportation to and from your local airport
  • Baggage fees
  • Passport fees
  • Off-resort food and beverages
  • Off-resort activities
  • Select rentals on property
  • Excursions
  • Upgraded amenities/food/beverage on property
Kimberly Girard
Senior Manager - Recognition & Incentives
(972) 746-0240
Courtney Mannion
Event Manager
(816) 678-7697